I took my 5-year-old today who has had a plugged ear with wax. He HATES his ears messed with and he was so wonderful with him! Dr. Luke kept him calm and explained what he was going to do and stopped when he got upset. We got him calmed down and tried again and he was able to flush out the wax, all the while staying calm and helping my son through it. Very reasonably priced and a beautiful office!! I highly recommend it!